MRV Products
What is Remote Presence
Management?
Remote Presence Management allows technicians to monitor
and control every aspect of their electronic infrastructure from a central
point. There are four aspects to a remote management solution, Secure
Console servers, for out-of-band management, alarm and sensor management, power
management, and fault management.
To manage network devices and
servers remotely, secure IP connectivity can be established in-band through the
In-Reach Ethernet port, or across a separate, dedicated management network.
Alternatively, secure IP connectivity can be established via an optional
internal V.90 modem, either as standard practice or as a method of reliable
back-door access in the case of a primary connection failure. This ensures the
ability to respond to problems and guarantee maximum operational
uptime.
Providing remote connections to discrete alarms and control
relays enables a few qualified individuals to monitor alarm and control devices
from a central operations center. Of course, it is especially important to
integrate with fault management systems (FMS) and operations support systems
(OSS) software via TL1 or SNMP. This increases accuracy of operations and
visibility of remote conditions and events. For example, whenever a measured
parameter changes beyond pre-set thresholds, an alarm signal is transmitted to
an existing FMS or key personnel via SNMP, email or pager. Technicians can
receive instant event messages or periodically monitor the environ-mental
readings and perform remedial operations in response to any alarm conditions.
Power management refers to the monitoring and control of AC and DC
power sources. Using Remote Presence Technology, administrators have the
ability to remotely power cycle a locked up server, bring a redundant system
online or turn on an auxiliary air conditioner from anywhere.
Technicians can also perform remote current monitoring or equipment at distant
facilities to gain a solid understanding of faulty or power-hogging equipment
and overall usage to effectively plan and deliver efficient power.
A Fault Management System monitors and manages the Remote Presence
equipment, by collecting and responding to alarm conditions and allowing the
administrator a quick, easy view of current and past conditions anywhere in the
infrastructure.
Who Uses
Remote Presence Management?
Today's market conditions dictate that any
business, no matter how big or small, must develop and implement electronically
driven processes to compete. Real-time electronic business processes are a
necessity across all markets, including the financial, healthcare,
telecommunications, retail, transportation, manufacturing, and utilities
industries.
This new business environment has led to
geographically distributed networks, applications and systems. Enterprises have
deployed extensive networks to carry distributed applications that facilitate
businesses such as e-commerce, enterprise resource planning (ERP), supply chain
automation, telemetry systems and industrial automation.
To meet
the explosive growth in digital communications, carriers and service providers
have built massive high-speed wire-line and wireless networks. These networks
enable enterprises to connect with supply and distribution chains, customers and
themselves. When applications and networks stop, business stops. No enterprise
can afford the economic or business consequences of operational downtime. This,
coupled with the demand that businesses do more with less, puts network,
operations and systems managers in a very precarious position.
How
do the people responsible for these applications, networks and systems cost
effectively manage them and their countless remote elements to ensure minimal
operational downtime? The answer is remote presence. MRV's In-Reach remote
presence solutions make logistically difficult, skilled manpower-intensive tasks
easy and cost-effective to manage. In-Reach remote presence solutions allow
centrally located personnel and applications to monitor, manage and respond to
globally distributed networks and systems.
How is Remote Presence Management Deployed?
The
In-Reach? product family from MRV Communications is designed for network
administrators and system operators who are unable to afford the economic and
business consequences of operational downtime. In-Reach is a complete remote
presence solution that allows customers to proactively respond to all remote
control, configuration and data acquisition needs as if they were physically
there. By extending serial and console port access and facilitating alarm and
power management capabilities over IP networks, In-Reach gives you visibility
and control from virtually anywhere. Unlike any other general terminal server or
console management solution, In-Reach is optimized to provide a secure and
converged remote site presence solution, offering serial connectivity, console,
power and alarm management capabilities, all in a single
box.
In-Reach is simple to deploy. Most networking equipment
has serial port access for console management. Simply connect the In-Reach
port to this management port. Then, either connect the In-Reach Ethernet
port to the network (or a separate, management network), or simply connect to
the telephony network via a built-in modem. Either way, you can use
MegaVision WebT or direct, secure access (via SSH and other protocols) to
communicate through the In-Reach product to the network device or
server.
To manage the power control of the data center, or server
closet, simply connect the In-Reach power control unit to the In-Reach secure
console server. The software is ready to manage the power-control unit,
and can monitor the current usage or control the state of the
outlets.
When sensor or alarm management is necessary, In-Reach
again provides a quick and easy solution. The ports on the In-Reach device
can connect to either dry contact alarms, or even to active sensors for
monitoring contact closure, temperature, or many other environmental
parameters. Finally, the In-Reach series allows control outputs to
activate circuits based on alarmconditions.
Bringing the whole
solution together is the EventHorizonT for MegaVision WebT Fault Management
System. This software offers an innovative application approach that
provides users with a unique and robust means of network monitoring and
management. It collects, catalogs, prioritizes and displays network events in an
easy-to-read format, allowing an operations manager to identify, understand and
react to fault conditions quickly and effectively.
Remote Presence Management
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